Responsible Gaming
Queenspins gaming platform is meant solely for online entertainment. However, we understand that gaming might become problematic and dangerous for some users. We encourage our players to not rely on queen spins as a source of income in any way. Use the casino for entertainment purposes only and always control your habits to avoid developing an addiction.
Setting personal limits on your gaming activities, choosing self-exclusion, and getting support and assistance from reliable, independent organizations are some strategies we strongly suggest if you feel that you are spending more money than you can afford or if gaming is starting to interfere with your regular daily routines.
Personal Limits
To help our users avoid developing an addiction, we provide multiple personal limits.
Please email our support staff at [email protected] if you need any further information or help with Personal Limits.
- Deposit Limit: The maximum amount you may deposit in a given day, week, or month;
- Loss Limit: A daily, weekly, or monthly cap on your gaming losses;
- Wager Limit: A cap on how much can be gambled in a given day, week, or month;
- Cooling-Off Period: A Cooling-Off Period can be specified for a specific amount of time. You can withdraw the remaining amounts during this time, but you won’t be able to deposit money into the casino or take advantage of any promotional deals while the limit is in effect;
- Self-Exclusion. For a specific amount of time, you might establish a self-exclusion limit. Your Player Account will be instantly deactivated as a result, and you will not be eligible for any promotional offers for the duration of the time;
- Limit of the session. You may restrict how much time you spend gambling. The limitation begins immediately.
Self-exclusion by Request
Additionally, you can email our support staff at [email protected] to let them know that you have decided to cease using the website for gambling for a certain or indefinite amount of time. In order to prevent you from accessing your account, we will take every precaution to ensure that you do not get any promotional mailings.
Self-exclusion from the casino will prevent you from accessing your account and requesting a withdrawal of any remaining funds. In order to begin withdrawing the remaining sum after self-excluding, please contact our support staff at [email protected]. Our support staff will get in touch with you in a fair amount of time to help you with the withdrawal and provide you with information about it.
The remaining sum will be reimbursed in accordance with the casino’s rules if you are self-excluded from the casino for an extended length of time. If you are self excluded for a specific amount of time, the money that is left on your balance will only be paid out in accordance with the casino’s limitations when that time has passed.
External Help
There are plenty of nonprofit organizations that help gamers from around the world battle the addiction. Contact any of the following organizations to receive free assistance:
Protection of Minors
We take underage gaming very seriously and combat it with several methods. In order to prevent minors from registering and playing on our website, the casino only allows players who are at least eighteen years old. The Casino has the authority to request identification, and if a player is not of legal age to play, they will be promptly banned from the website.
However, we acknowledge that individuals who are not of legal age still have the opportunity to register and play at an online casino because of the widespread availability and nature of the Internet. Therefore, we highly advise parents to work together to shield their kids from unrestricted access to gaming websites. In this case, specialized software might be helpful. For further information, please visit the websites listed below:
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